Last updated: 7 September 2026
ClassMaster.AI is school administration software used by administrators, teachers, school staff, students and parents, through a web dashboard and through the ClassMaster.AI mobile apps for Android and iOS (package ai.classmaster). This policy explains what information the platform handles, why, who it is shared with, and what choices you have. It covers the website, the web dashboard and the mobile apps.
ClassMaster.AI is published by SkyBot Solutions.
Your school decides what student and staff information is recorded, and for how long. In the language of the Digital Personal Data Protection Act, 2023, your school is the Data Fiduciary and we act as a Data Processor on the school's instructions.
If you want a record corrected or erased, your school is the right first point of contact. The Contact and grievances section below explains how to reach us directly.
There are two experiences. Administrators, teachers and school staff sign in to manage admissions, classes, attendance, marks, homework, fees, transport, meetings and communications. Students and parents sign in to view the records that concern them.
Records about a child are entered by school staff, not collected from the child. A student or parent account is read-only apart from applying for leave and marking a communication as seen.
Account — login ID, password and the role your account holds, so we can sign you in and show only what your role permits.
Student and staff record — name, roll or employee number, date of birth, gender, phone, email and address; parent and guardian names, phone numbers, occupations and relationship; blood group, religion and category.
Identity numbers — Aadhaar number and Aadhaar name for the student and each parent, and caste, recorded for statutory school records and government reporting. Staff records may include uploaded Aadhaar, PAN, qualification and appointment documents.
Health — medical condition and known allergies, so that staff can respond appropriately in an emergency.
School activity — attendance, exam marks, homework, syllabus, timetable, leave applications, parent-teacher meeting notes, transport allocation, fee dues, receipts and logged parent calls.
Photographs — student, father and mother photographs, and photographs attached to parent-teacher meeting, short-leave and communication records, used for identification on the school register and as a record of the meeting.
Files — documents attached to homework, syllabus entries, staff records and communications.
Messages — the subject and body of communications a teacher raises with parents, and the read receipt showing that a parent has seen one.
Device — for push notifications on the mobile app: a notification token, an identifier generated randomly once per installation and stored in the device's secure storage, the operating system name, and the app version. That per-install identifier is not a hardware identifier and is not shared with anyone else.
Technical — the IP address recorded against changes to a student record, against a logged parent call, and against a school registration, so that there is an audit trail of who changed what.
We are specific about this because it matters as much as what we do collect.
No advertising identifier, Android ID, IMEI, serial number, MAC address or Wi-Fi identifier.
No location data of any kind. The apps request no location permission and the platform stores no coordinates, including for transport.
No access to your contacts, calendar or text messages.
No microphone or audio recording. The Android microphone permission is explicitly blocked in the app build.
No browsing history, search history or list of other installed apps.
No advertising, analytics or behavioural tracking software of any kind, and no advertising is shown to anyone.
The app can open your phone's dialler when you tap a contact number. It does not place the call itself and keeps no record of your call history.
These are handled with particular care because of how sensitive they are.
They are recorded only by authorised school staff, and only for a student that member of staff is responsible for.
They are never used for advertising, profiling or any automated decision-making.
They are never sold, and never shared with anyone outside the parties listed in the sharing section below.
An Aadhaar number is never displayed publicly anywhere in the platform, and is visible only to staff authorised for that student. That restriction is enforced on our servers, not only in the app.
ClassMaster.AI is used in schools, so much of the information it holds concerns children.
A child's record is created and maintained by school staff under the school's authority, and is not collected from the child.
The platform shows no advertising to anyone. There are no in-app purchases, no social features, no public profiles, and no way for a child to share information with anyone outside their own school.
Information about a student is visible only to their own school, their parents or guardians, and authorised school staff.
Where the law requires parental consent for processing a child's information, that consent is obtained by the school as part of admission and enrolment.
If you believe a child's information has been recorded in error, contact your school, or us at privacy@classmaster.ai.
To operate the modules your school has configured — admissions, attendance, fees, examinations, report cards, timetable, transport, hostel, library, HR and communication.
To send notifications you or your school has enabled, such as attendance alerts, fee reminders, homework and announcements.
To produce the documents your school generates from its own records, such as report cards, ID cards, receipts and statutory returns.
To keep the platform reliable and secure, and to maintain the audit trail described above.
We do not use any of this information to build advertising or marketing profiles.
The web dashboard keeps you signed in using your browser's local storage rather than tracking cookies. The mobile apps hold your session credentials in the device's secure storage — the Android Keystore or the iOS Keychain — never in ordinary app storage.
The public website uses cookies as described in our Cookie Policy. No advertising or cross-site tracking cookies are set anywhere on the platform.
We do not sell your information, and we do not share it for advertising. Information is disclosed only to the following.
Your school — the staff authorised to see the records concerned.
Google, through Firebase Cloud Messaging — receives a notification token in order to deliver push notifications to your device. It receives no student records.
Amazon Web Services — stores uploaded photographs and documents on our behalf, in the Asia Pacific (Mumbai) region, ap-south-1. That data is held in India.
Our email provider — delivers the fee reminders, receipts and invoices your school chooses to send. Every such message is sent by a member of school staff after previewing it; nothing is sent automatically, and every attempt is logged.
Authorities — where disclosure is required by law.
These providers act on our instructions and may not use the information for their own purposes.
All traffic between the apps, the web dashboard and our servers uses HTTPS. Data is encrypted in transit and at rest.
Access is restricted by role: a teacher can only open records for students in a class they are responsible for, and that check is enforced on our servers, not just in the app.
On the mobile apps, session credentials are held in the Android Keystore or the iOS Keychain, and you can turn on a fingerprint or face lock for the app itself.
Changes to a student record are recorded with the identity of the member of staff who made them and the IP address the change came from.
We maintain automated, encrypted backups, and audit trails for sensitive actions such as changes to grade or fee records.
Only authorised personnel with a legitimate operational need can access identifiable student data, and all such access is logged.
Student and staff records are kept for as long as your school requires them, and are subject to your school's own retention policy. Schools are generally required to retain certain academic and statutory records for a defined period after a student leaves; your school can tell you what that period is for your records.
When a deletion request is made, we acknowledge it within 7 business days and complete verified requests within 30 days. Some information may remain in encrypted backups for a limited period before being purged during the normal backup rotation cycle.
A notification token is removed when you sign out, so that the next person to sign in on a shared handset does not inherit your notifications, and it is replaced automatically when it changes.
Uploaded photographs and documents are deleted when the record they belong to is deleted.
Notifications — push notifications are optional. If you decline the notification permission, no notification token is ever sent to us. You can turn notifications off at any time in your device settings, and signing out detaches your device.
Photos and camera — the app asks for camera or photo access only when you choose to attach or capture an image, and only for the image you pick.
Access, correction and erasure — you may ask to see the information held about you, to have it corrected, or to have it erased. Because your school controls these records, please contact your school administrator first.
You can also write to us at privacy@classmaster.ai and we will work with your school to respond within 30 days. Full instructions, including how to request deletion without the app installed, are on our Account & Data Deletion page at classmaster.ai/delete-account.html.
Schools, as data controllers for their own student records, are responsible for responding to certain requests in line with applicable local regulations.
Email — privacy@classmaster.ai for any question about this policy, or about how information about you or your child is handled.
Grievance Officer — write to privacy@classmaster.ai or call +91 98963 26573.
A Grievance Officer is required under the Digital Personal Data Protection Act, 2023. If you are not satisfied with our response, you may complain to the Data Protection Board of India.
If we change how information is handled, we will update this page and change the date at the top. Where a change is significant, we will tell you in the app or the dashboard before it takes effect.