Answers for every parent, teacher and administrator

Register from the "Get Started" button, and a guided setup walks you through your academic year, classes, sections and staff so every module is ready from day one.

Most schools are fully set up within a few days. Larger schools or groups migrating existing data can request implementation support — see our Services page.

Yes — spreadsheet import is supported, and our School Data Migration service can help move data from a previous system with validation and cleanup.

No installation is required for the web dashboard. Android and iOS apps are available for teachers, students, parents and staff on the go.

Students can view their timetable, homework, exam results, attendance and school announcements — all from a single, simple dashboard.

Yes, students can view assigned homework and submit completed work depending on how their teacher has configured the assignment.

Report cards and results are visible as soon as the school publishes them, with a full breakdown by subject.

Yes, students can view their day-wise and month-wise attendance record at any time.

Yes — students receive their own secure login credentials, separate from their parents' accounts.

Parents can track their child's attendance, fee dues, homework, exam results and receive real-time school announcements.

Yes — if siblings are enrolled at the same school, a parent can switch between children from a single login.

Parents receive a real-time notification the moment attendance is marked, so absences are never a surprise at report card time.

Fee visibility (dues, receipts, history) is available in-app today; direct in-app payment depends on whether your school has enabled the Payment Gateway service.

PTMs, holidays and other events sync to the parent app calendar with push notifications ahead of time.

Teachers mark daily attendance in a few taps from their class roster, either from the app or the web dashboard.

Yes, teachers can create homework and assignments with due dates and attachments, visible to students and parents instantly.

Teachers enter marks against each exam and subject, and ClassMaster.AI auto-calculates grades and generates report cards.

Yes, teachers see their daily timetable and are notified immediately of any substitution assigned to them.

Yes, teachers can apply for leave and track approval status directly within the HRM/Leave module.

Schools define fee structures by class, term or sibling group, and the system tracks collections, dues and receipts automatically.

Yes — fee sessions can be configured per class, section or student category, including sibling discounts.

Online payment via UPI, cards and net banking is available when a school enables the Payment Gateway integration.

Live dues reports flag overdue payments per student, and automated reminders can be sent via app, SMS or WhatsApp.

Yes, digital receipts are generated the moment a payment is recorded, and are accessible to parents at any time.

Yes — ClassMaster.AI tracks attendance for students, teachers and non-teaching staff, with separate short-leave workflows.

Holidays marked on the school calendar automatically sync to attendance, so no manual entry is needed for those days.

Yes, the analytics dashboard shows attendance trends by class, section or individual student over any period.

Short leaves are logged separately from full-day absences, with an approval workflow and automatic attendance status update.

Yes, attendance data can be exported to reports for board audits or internal record-keeping.

ClassMaster.AI supports CBSE, ICSE, state board and custom grading structures, configurable per school.

Yes, exam scheduling covers multiple classes, subjects and rooms in one workflow, including seating arrangements.

Once marks are entered, report cards are auto-generated using your school's template, ready to print or share digitally.

Yes, exam schedules are published to the parent and student apps as soon as the school finalizes them.

Yes, report card templates can be customized with your school's branding, grading scale and remarks sections.

Data is encrypted in transit and at rest, access is controlled through role-based permissions, and every action is logged in an audit trail.

Access is restricted by role — for example, only authorized staff can view fee or medical information, not every teacher account.

Yes, automated encrypted backups run continuously so data is never dependent on a single device or server.

We follow data-minimization and access-control practices designed for platforms handling children's information — see our Privacy Policy for details.

Yes, roles and permissions can be configured so only designated staff can create or edit sensitive records.

Pricing is per active student per month, with Starter, Growth and Enterprise tiers — see our Pricing page for a full comparison.

Yes, every plan includes a free trial so you can evaluate the platform before subscribing.

Yes, you can upgrade or downgrade between Starter, Growth and Enterprise as your school's needs change.

We support standard online payment methods; contact our sales team for invoicing options for larger school groups.

Refunds are handled per our Refund Policy page — generally prorated for annual plans cancelled within the review window.

You can reach us via the Contact Us page, email, phone, or in-app support depending on your plan's support tier.

Our team is available Monday to Saturday, with support tickets monitored on Sundays as well — see the Contact Us page for exact hours.

Yes, hands-on training sessions for administrators and teachers are available as part of our Services offerings.

Priority support is available on Growth and Enterprise plans to make sure critical periods like exams and fee collection run smoothly.

Yes, our Help Center has searchable articles covering common questions across every module.

Our AI roadmap includes attendance and behavior insights, automated report generation, and a conversational assistant — currently rolling out as "Coming Soon" features.

The AI Assistant is on our roadmap and marked Coming Soon — join the waitlist from the Features page to get early access when it launches.

Early AI features will be introduced through our AI Integration service and select plans — pricing will be announced closer to launch.

Planned AI insights will flag attendance patterns and behavior trends early, so staff can act before small issues become bigger ones.

Yes — automated report and result generation is part of our AI roadmap, aimed at reducing manual work during exam season.